Privacy Policy
Last Updated: 2026
1. INFORMATION WE COLLECT
When you visit or make a purchase from PSTVNRG, we may collect the following:
- Contact information — name, email address, phone number, and shipping address
- Payment information — processed securely; we do not store your full card details
- Device & browsing data — IP address, browser type, pages visited, and referring URLs
- Order history — products purchased, order values, and fulfillment details
- Communications — any messages you send us via email or contact forms
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer support responses
- Send marketing emails (only if you've opted in — you can unsubscribe anytime)
- Improve our website experience and product offerings
- Comply with legal obligations
3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share it with trusted third-party service providers only as necessary to operate our store and deliver a great experience:
- E-commerce platform — to host and process our store and your orders
- Payment processors — to securely handle transactions
- Shipping & fulfillment partners — to deliver your orders
- Email marketing providers — to send campaigns, promotions, and automated flows
- Analytics providers — to understand website traffic and improve our store experience
- Review platforms — to collect and display product reviews
- Advertising partners — to serve relevant ads on platforms like Meta and Google
All third-party providers are required to handle your data responsibly and in accordance with applicable privacy laws.
4. BEHAVIOURAL ADVERTISING
We may use your browsing data to serve you relevant ads on platforms like Meta (Instagram/Facebook) and Google. You can opt out of targeted advertising at any time:
5. COOKIES
Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser at any time.
6. YOUR RIGHTS & CHOICES
Depending on where you live, you may have the right to:
- Access — request a copy of the personal information we hold about you
- Delete — request that we delete your personal information
- Correct — request corrections to inaccurate data we hold
- Portability — receive your data in a transferable format
- Opt Out — opt out of the sale or sharing of your data for targeted advertising
- Unsubscribe — opt out of marketing emails at any time via the unsubscribe link in any email
To exercise any of these rights, contact us at the details below.
7. CHILDREN'S DATA
PSTVNRG is not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
8. DATA SECURITY & RETENTION
We take reasonable precautions to protect your information, though no method of transmission over the internet is 100% secure. We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. INTERNATIONAL TRANSFERS
If you are located outside of Canada, your information may be transferred to and processed in Canada or other countries. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to ensure your data is protected.
10. COMPLAINTS
If you have concerns about how we handle your personal information, please contact us first. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. CONTACT US
For any privacy-related questions or requests, please reach out: