Privacy Policy

Last Updated: 2026

1. INFORMATION WE COLLECT:
When you visit or make a purchase from PSTVNRG, we may collect the following:
Contact information — name, email address, phone number, and shipping address
Payment information — processed securely; we do not store your full card details
Device & browsing data — IP address, browser type, pages visited, and referring URLs
Order history — products purchased, order values, and fulfillment details
Communications — any messages you send us via email or contact forms

2. HOW WE USE YOUR INFORMATION:
We use your information to:
Process and fulfill your orders
Send order confirmations, shipping updates, and customer support responses
Send marketing emails (only if you've opted in — you can unsubscribe anytime)
Improve our website experience and product offerings
Comply with legal obligations

3. SHARING YOUR INFORMATION:
We do not sell your personal information. We may share it with trusted third-party service providers only as necessary to operate our store and deliver a great experience:
E-commerce platform — to host and process our store and your orders
Payment processors — to securely handle transactions
Shipping & fulfillment partners — to deliver your orders
Email marketing providers — to send campaigns, promotions, and automated flows
Analytics providers — to understand website traffic and improve our store experience
Review platforms — to collect and display product reviews
Advertising partners — to serve relevant ads on platforms like Meta and Google
All third-party providers are required to handle your data responsibly and in accordance with applicable privacy laws.

4. BEHAVIOURAL ADVERTISING:
We may use your browsing data to serve you relevant ads on platforms like Meta (Instagram/Facebook) and Google. You can opt out of targeted advertising at any time:
Google Ads Settings
Facebook Ad Preferences
Digital Advertising Alliance Opt-Out

5. COOKIES:
Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser at any time.

6. YOUR RIGHTS & CHOICES:
Depending on where you live, you may have the right to:
Access — request a copy of the personal information we hold about you
Delete — request that we delete your personal information
Correct — request corrections to inaccurate data we hold
Portability — receive your data in a transferable format
Opt Out — opt out of the sale or sharing of your data for targeted advertising
Unsubscribe — opt out of marketing emails at any time via the unsubscribe link in any email
To exercise any of these rights, contact us at the details below.

7. CHILDREN'S DATA:
PSTVNRG is not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. DATA SECURITY & RETENTION:
We take reasonable precautions to protect your information, though no method of transmission over the internet is 100% secure. We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. INTERNATIONAL TRANSFERS:
If you are located outside of Canada, your information may be transferred to and processed in Canada or other countries. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to ensure your data is protected.

10. COMPLAINTS:
If you have concerns about how we handle your personal information, please contact us first. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

11. CHANGES TO THIS POLICY:
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. CONTACT US:
For any privacy-related questions or requests, please reach out:
info@pstvnrg.com